Best service EVER from a company.
I think we live in a day and age where service is just
a non-existent quality. It is sad, but true. Maybe it
is because the little family owned companies are hard
to find and so pride of workmanship, pride of ownership
is just not there.
Let me tell you, though, every once in a while, you can
find companies that take pride in their customer service
and their workmanship. www.breakfasttray.com is just
such a company.
I was looking for a tray that could handle the laptop
computer and was adjustable so that I could work from
bed while I recovered from my spine surgery. I ran across
this company, www.breakfasttray.com and ordered the
adjustable laptop tray -- it was very reasonably priced at
$89.
When I received it, it was beautifully made, had a terrific
finish on it and looked fabulous. And I received it on time
as promised.
As regular readers of my blog know, I have children.
Two tiny tots that I love dearly.....
(here they are on Halloween)
So THING 2 decides he wants to run over and kiss
Mommy this morning -- and he steps on the tray beside
bed to do it.
Snapped the leg off the tray.
Could have cried on the spot. Not just cause of how cute
he was and the fact that he wanted to give Mommy a kiss
but also because the leg just flat snapped off the tray when
he got up on it to kiss me.
I contacted the company and within minutes I received
an email back. They are going to send me a replacement
leg and a little wrench to take the bolts out and put the new
leg on.
That, my friends, is service. Go to www.breakfasttray.com.
Trust me on this one.

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